View Invoice

Select the product you want to trade.

Make sure you have entered your information correctly.
Your invoice will be sent to your registered email address within 7 to 10 days from the date of ticket purchase.

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How can I get an invoice for the company?

After selecting your flight, you can send us your Company invoice request by selecting the 'I Want Invoice' tab under 'Contact Information'.

If you are an e-Invoice payer, your e-Invoice will automatically appear on your portal.

If you are not an e-Invoice payer, your invoice will be prepared as an e-archive and sent to your e-mail address registered in your billing information.

If your invoice content is not objected to within 8 days, it will be deemed to have been accepted.Invoices will not be forwarded to anyone other than the person concerned, as per KVKK, after the purchase, so we kindly ask you to keep your invoices.

How can I make changes to my invoice information?

In e-archive invoices; after the 7th of the next month, the previous month's invoice cannot be canceled or changed.

For changes in personal invoices that comply with the above condition, the "Goods Returned" - "Returned Goods" fields under the invoice will be filled in and the reason for the return will be briefly explained. In the invoices issued to the company, a return invoice is requested for the current invoice, and a new invoice is issued after this process. .

When will my invoice arrive?

Your invoice will be sent to your e-mail address within 7-10 days.

How can I find my invoice?

Your invoice will be sent to your registered e-mail address within 7-10 days from the date of ticket purchase. Please make sure that your e-mail address is correct for you to receive your invoice.

In order to access your invoice details within 7-10 days after your purchase, you can click on the ‘View Invoice’ button in the ‘My Account > My Travels’ tab from the membership information area or from the ‘My Reservations’ tab in the ‘Quick Actions’ menu, enter your reservation number (PNR) and surname information and click on the ‘View Invoice’ button.

I have not received my invoice, what should I do?

Your invoice will be sent to your registered e-mail address within 7-10 days from the date of ticket purchase. 

We kindly ask you to check your contact address that you used during your purchase.

Within 7-10 days of your purchase, you can access your invoice by clicking the 'View Invoice' button from the 'My Account' > 'My Travels' tab in your membership account or by clicking the 'View Invoice' button in the 'Quick Actions' menu on the home page. 

Go to My Travels page.

If you are not a member, you can click the 'View Invoice' button by entering your reservation number (PNR) and last name information from the 'My Reservations' tab in the 'Quick Actions' menu within 7-10 days of your purchase. 

If you cannot access your invoice information, you can contact us at [email protected].

View with PNR and last name from the 'Quick Transactions' tab.