Online Ticket Cancellation and Refund Transactions:

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Select the product you want to trade.

Make sure you have entered your information correctly.

Please enter the e-mail address or phone number you used when making the reservation.

For quick transaction  or 

I want to cancel my ticket.

Click on the ‘Ticket Cancellation’ tab.

Enter your Reservation Number that we have forwarded to you at the time of purchase and your Surname in the Reservation Number field and view your ticket.

You will be presented with options to cancel the ticket.

After you press the ‘’Cancel’’ button, the refund amount will be shown to you.

Monetary refunds of tickets issued as company invoices are made after the invoice refund procedures are completed. You can send your refund invoice to our accounting department via the e-mail address [email protected].

When will I be refunded for my cancelled ticket?

For cancellations and refunds of tickets purchased via www.ucuzabilet.com, the cancellation and refund rules of the relevant airline apply. These rules, as well as the applicable cancellation and refund periods, may vary depending on the airline.


The Service Fee charged during the ticketing process is non-refundable. Additional processing fees may also apply for cancellations and changes.


Refunds for refundable tickets or tickets approved for refund by the relevant airline, will be made using the same payment method used for the original purchase. The time required for the refund to appear in the relevant bank account or credit card may vary depending on banks, payment systems and card programmes. Further information can be obtained from the relevant payment provider (bank, payment system, etc.).


Can I perform the cancellation-refund process of my ticket from your call centre other than the online cancellation option?

All ticket-related refund-cancelations transactions can be made in accordance with airline rules. 

You can get help from our support line at 444 87 87 or +90850 737 8 737 for your refund-cancellation processes.

Refunds will not be granted for the "Ticketing Service Fee" that is charged during the ticketing process for the provision of services. 

When making refund transactions via the Call Centre, a transaction fee of TRY 250 for domestic flights and TRY 600 for international flights will be deducted. 

If you cancel your ticket using the "Ticket Cancellation" tab on the Ucuzabilet.com homepage at https://www.ucuzabilet.com/bilet-iptal-iade, there will be no deduction for the transaction fee.